Privacy Policy

Overview

House of Sheherwali values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with us through bookings, website usage, or during your stay.

Information We Collect

We may collect the following information:

Name, address, contact number, and email
Identification details required at check-in
Payment details (processed securely)
Booking and stay details
Communication records (calls, emails, messages)
Website usage data (IP address, browser type, cookies)
Security-related information (CCTV in common areas)

How We Use Your Information

We use your information to:

Process bookings and provide accommodation services
Communicate booking confirmations and updates
Maintain guest records as required by law
Improve our services and guest experience
Ensure safety and security of guests and property
Send updates or offers (only with your consent)

Sharing of Information

We do not sell or share your personal information with third parties except:

Data Protection & Security

We take appropriate measures to protect your information from unauthorized access, misuse, or loss. Access to personal data is restricted and handled responsibly.

Data Retention

Your information is retained only for as long as necessary for operational, legal, and regulatory purposes. Data that is no longer required is securely deleted.

Website & Cookies

Our website may use cookies to enhance user experience, analyze traffic, and improve services. You may disable cookies through your browser settings.

Your Rights

You may request:

Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page and will be effective immediately upon publication.

Contact Us

House of Sheherwali
Azimganj Jainpatty, Jiaganj
Murshidabad, West Bengal – 742122

Phone: 9382126631
Email: reservation@houseofsheherwali.com